Learn about BMW Assist

BMW Assist provides an extensive range of services and benefits to help in the event of an emergency. You may have heard of the “On Star” service that is quite popular in various makes, models, and brands of vehicles, and BMW Assist works much the same, but with a few other innovative differences. If you are looking to learn more about BMW Assist as part of your research for buying a BMW vehicle, then you have come to the right place at Pfaff BMW Markham. At our Markham dealership, our customers can find a large selection of new and pre-owned BMW vehicles that feature BMW Assist. In this article, we share some information about BMW Assist so that you can better understand how this feature works in your BMW vehicle. 

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BMW Assist Emergency Call (SOS) 

After pressing the SOS button, your vehicle’s location and other important data are transmitted to the BMW Assist Response Centre. A response specialist will speak with you to coordinate dispatch, notify your emergency contacts, and link you to BMW Roadside Assistance as needed/requested. Emergency directions may also be provided. If an airbag is deployed, BMW Assist Emergency Call automatically contacts the BMW Call Centre via an accident-proof telephone unit permanently installed in your vehicle. Specially trained personnel will then establish contact with you and inform emergency services.

Remote Door Unlock 

This helpful feature allows you to gain access to your BMW if you are ever locked out of your vehicle. Simply call BMW Assist toll free, provide your name and password, and a response specialist will send a signal to your vehicle to remotely unlock the driver’s door.

Stolen Vehicle Recovery 

If your BMW is ever stolen, after filing a police report, call the BMW Assist Response Centre to remotely activate your BMW Assist system to locate your vehicle and help the police recover it. This service may even reduce your insurance premium.

Automatic Collision Notification 

In the event of an impact, collision, or rollover, the location, and vehicle information are automatically sent to the BMW Assist Response Centre. A response specialist will then attempt to establish voice contact with you or the vehicle’s occupant. In the event there is no response, the Response Centre will direct the appropriate emergency services to the vehicle’s location. If contact is established, the response specialist will provide a reassuring presence, while a second specialist will coordinate emergency dispatch.

BMW Assist can come in very handy in a variety of different ways. This feature is just another way that the BMW brand has got your back. For more information about BMW Assist, we encourage you to get in touch with a representative at Pfaff BMW Markham, or schedule a test drive today! Additionally, at Pfaff, there’s no being handed around, no wondering if you got the best deal, and no haggling price in-person or ever. Just honest customer service that actually serves you, the customer. It’s what we like to call: the Idealership. Click here to learn about the Pfaff Difference. 

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