Customer Testimonials

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Google Nov 29, 2023

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Google Nov 29, 2023

Kent and Jack are very professional and helpful, who are very nice . Great service !

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Google Nov 29, 2023

Jack and Steven help me to get my vehicle on time and whole process I feel great. Thanks BMW Markham.

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Google Nov 28, 2023

Thanks Grace and Steven!! They are REALLY friendly and did a good job!

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Google Nov 27, 2023

Bought a beautiful lookin' car at BMW Markham. Kelvin came through with the car I wanted and Vince put the finishing touches to it before it left the showroom literally to my suprise. Overall, a good experience dealing with them at Pfaff, less pressure and a better selection of vehicles than other dealers. If you're looking for a nice car I recommend the dealership.

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Google Nov 26, 2023

Grabbed my new car on black Friday. A huge thanks to my salesperson Dani Ma for helping me spec my M3 before it goes in for production. It only took me 2 months to get my car since I ordered it, one month early than expected. He's responsive and patiently answers my questions regarding some of the options. Thanks to Kent for helping me set up the car. Overall a great experience. Would definitely recommend Dani Ma, and this place.

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Google Nov 26, 2023

lok and chandler provide enjoyful purchase and delivery experience for us. Good service!

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Google Nov 25, 2023

Great experience with Austin, Kent and Lance. Highly recommended!!! I had 2 purchases in one month.

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Google Nov 25, 2023

Thank you so much Alvin and Chandler provide good service to me!

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Google Nov 24, 2023

I had an excellent experience at BMW Markham. Kelvin, my salesperson, did an outstanding job guiding me through the purchase process. Additionally, Vince, the delivery specialist, was exceptional on the delivery day, thoroughly explaining all the details of the car. Their professionalism and expertise made the entire experience smooth and enjoyable. Highly recommend their services!

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Google Nov 24, 2023

(Translated by Google) Thanks to Justin and Steven for your help! Perfect service and experience! (Original) 感谢Justin和Steven的帮助!完美的服务和体验!

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DealerRater Nov 23, 2023

Sales was professional and the maintenance experience was very effective. I will come back in the future.

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Google Nov 23, 2023

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Google Nov 22, 2023

They helped us a lot for everything of the car and they have a lot of knowledge about the cars they have. They are very respectful helpful. Michelle and Chandler. Thanks for all of your efforts.

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Google Nov 21, 2023

John in Parts was extremely helpful in getting my parts problem resolved. Thank you John.

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DealerRater Nov 21, 2023

There is a Great service in preowned department! All questions were answered with patience. I get support from dealership all the time.

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Google Nov 20, 2023

Just picked up a pre-owned BMW X3 recently, thank you my sales person Nick wang and Delivery specialist Steven, both of them make my purchase and pick up process easy and smooth. 100% satisfied at BMW Markham!

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Google Nov 19, 2023

Lili And Chandler provide us nice, friendly and professional services. Great experience

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Google Nov 19, 2023

Great Service from Nick and Chandler. Excellent purchase experience!

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Google Nov 18, 2023

Picked up a 2022 m3 comp from MICHELLE FUNG AND CHANDLER had a great time

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Google Nov 18, 2023

I purchased my BMW X5 from this location. My salesperson Taha who handled the transaction was very good to begin with. Knowledgable and easy to get hold of Shortly after driving the vehicle I noticed a rattle in the back. After making an appointment with the dealership their technician Peter was excellent in assessing the problem and quickly fixing it. Thanks for the great service.

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Google Nov 17, 2023

Probably one of the best purchase experiences I've had at a dealership. I was fortunate enough to have Kelvin as my sales associate (aka BMW Brand Ambassador) attending to my search for a pre-owned BMW for my wife. This would be our entry into BMW ownership, so finding the right model and budget were important to drive confidence in the brand, including some extended warranty, for reasonable cost, to back it up. Kelvin looked after us every step of the way, from holding a vehicle of interest for us, to arranging any test drive we wanted (including a tease ...

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Google Nov 17, 2023

Staff are really helpful and expert specially Grace and Kent who helped me out purchasing my first BMW with the best offer in the market. Reach them out if you need BMW.

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Google Nov 17, 2023

Steven and Christy were an incredible team. They were incredibly thorough and I felt super confident with my car once they took the time to explain it all to me. This dealership was great from start to finish. I recommend both Christy to sell you a car and Steven to show you how to use it! 5 stars!!! I am very satisfied.

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Google Nov 16, 2023

We are very satisfied with the customer service provided by Michelle and Chandler. The whole purchasing experience was pleasant and delivery was smooth. Highly recommend this dealership to anyone looking for X3.

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Google Nov 15, 2023

Lily and Chandler provided the best service S tier

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Google Nov 15, 2023

My salesman was Pirout & he was outstanding. He was professional, efficient & took the time with me to ensure that I was satisfied. He made me feel that my business was valued. I would highly recommend Pirout hands down.

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Google Nov 15, 2023

(Translated by Google) Thanks to Austin and Chandler for the help! Very good service! Good service! Very satisfied! Will recommend more friends! (Original) 感谢Austin和Chandler 的帮助!非常好的服务!服务周到!非常满意!会推荐更多的朋友!

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Google Nov 15, 2023

Blew a tire on the 407 and they did everything possible to get me in an out while fully booked and understanding the situation I was in. Best BMW service experience I’ve ever had. Kudos to the service manager at this location!

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Google Nov 14, 2023

I got a BMW X5 and had an awesome experience working with Dani and Steven.

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Google Nov 13, 2023

It is a great pleasure to have my BMW here. Thanks Christy and Steven for their great help on my purchase and delivery.

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Google Nov 12, 2023

Grace and Steven did great job . A perfect 10.

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Google Nov 12, 2023

Extreme professionalism and Superb customer service!! Bmw cars are really exceptional! Kent and Nick were very helpful!

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Google Nov 12, 2023

Picked up our 2019 F32 440i from BMW Markham. The overall experience was amazing ! Special thanks to Michelle Fung who made it all happen. Overall process was smooth and seamless and she was able to accommodate all our requests. We would recommend the dealership to anyone who is looking to purchase their ultimate driving machine!

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Google Nov 11, 2023

Excellent customer service. The sales team went above and beyond. Super happy with the exceptional purchasing experience. Thank you.

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Google Nov 10, 2023

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Google Nov 9, 2023

Finally!!!! Smooth and easy. Buying with them for so long, they are nice and willing to help. Look for Christy 😉

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Google Nov 8, 2023

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Google Nov 3, 2023

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DealerRater Nov 3, 2023

Pirout Mohammadi is always exceptional which is why I repeatedly purchase my car from him.

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DealerRater Nov 2, 2023

Mr. Li, the brand ambassador was very professional and patient. He didn‘t push me to purchase the vehicle,He just answered my questions and explained the vehicle performance and features.

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Google Nov 1, 2023

Pirout Mohammadi is an exceptional BMW sales agent. His professionalism and expertise made my BMW purchase a seamless and delightful experience. I highly recommend him to anyone in search of a BMW. Thank you, Pirout, for your outstanding service!

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Google Oct 29, 2023

Best services from Dani

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Google Oct 22, 2023

Just picked up an iX 40 at the beginning of the month. Can’t believe an EV can be such a nice ride. Our sales person Christy provided us valuable advice when we couldn’t decide which car to choose, and make the purchasing experience very smooth.

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Google Oct 21, 2023

I am a loyal customer of this car dealership, and both cars come from here. I chose this place because my sales-Christy🥳she's always provides me with the best plan while also providing me with a lot of help. Whenever I have any questions about the car, she always responds to my messages and helps me solve them as soon as possible.

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Google Oct 21, 2023

(Translated by Google) Christy & Steven, highly recommend BMW for the best sales and after-sales service, reliable and professional! (Original) Christy&Steven, 强烈推荐宝马最佳销售和售后服务,靠谱、专业!

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Google Oct 20, 2023

(Translated by Google) This is my second time to buy a car and the service is very good! (Original) 我第二来买车,服务很好!

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Google Oct 17, 2023

(Translated by Google) Overall it went very smoothly! Highly recommend Christy. She is kind-hearted and responsible for replying in seconds. Unlike other sales, she will not rush people to go offline~ (Original) 总体来说还是很顺利的!强推Christy人美心善还负责秒回和别的销售不一样不会催人去线下~

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Google Oct 14, 2023

Toronto Markham BMW car purchase experience, thanks to Sa sister katie, the action is fast, neat and practical, will also ask me about my appeal and help win a discount, the whole process of buying a car is very smooth.

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Google Oct 14, 2023

Grace at BMW was so helpful during my first car purchase. Was patient and helped me make the best choices for my dream car. Cant recommend her enough!

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Google Oct 14, 2023

Grace was so helpful and amazing. Best car purchase experience!

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Google Oct 14, 2023

My sales is very helpful. Highly recommend Christy!!

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Google Oct 13, 2023

I want to say how grateful and appreciative I am for Wesley's excellent service. Wesley continually goes above and above to ensure customer satisfaction and produce outstanding results. Their commitment, professionalism, and focus on detail have been excellent. Wesley has provided great insight and experience in their industry, and their desire to go above and beyond expectations is really admirable. If you need your car serviced find WESLEY one of the best in BMW MARKHAM.

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Google Oct 4, 2023

I just purchases my second car there last month. The sales person, Nick Wang provided excellent service with professional knowledge as well as much patience. He recommend vehicles from the customers perspective rather than just selling out something. In addition, they really have some pre-owned cars with good conditions but reasonable price.

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Google Sep 27, 2023

Taha was very professional and friendly to deal with in our purchase of a used X3. He also made himself available for any questions during the sales process (and afterwards) on short notice. Highly recommend dealing with him and this dealership!

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Google Sep 26, 2023

I just wanted to share my experience I had recently buying my X3 from Markham BMW. Overall it was exceptional! We worked with Kelvin Pillay and he went above and beyond to get us exactly what we were looking for. He was professional, patient and honest which we appreciated very much!! We will not hesitate to send friends and family to Kelvin and Markham BMW.

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Google Sep 15, 2023

I recently visited BMW Markham as a walk-in and had the pleasure of being assisted by Cody. I must say, my experience was nothing short of exceptional. From the moment I stepped into the dealership, Cody's warm and welcoming demeanor immediately put me at ease. What truly set him apart was his incredible patience and lack of any pushy sales tactics. I was in the market for a new vehicle and Cody went above and beyond to ensure that I made the right choice. He took the time to answer all of my questions and allowed me to take ...

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Google Sep 13, 2023

Recently bought a used car from this dealership. The entire process was very smooth with excellent customer service. Had a small issue a week after I got the car and they arranged for it to be immediately looked at and fixed . Highly recommend this dealership and the sales person Nick!

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Google Sep 11, 2023

brought my car in for service , vicky liang is really professional and friendly, highly recomended

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DealerRater Sep 10, 2023

We brought 4 used cars in last 4 years Great deal. Dealership is clean and staff is great. Very competitive price.

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Google Sep 4, 2023

Had an amazing purchase experience at BMW Markham. The initial ambiance upon arrival was welcoming, personable and relaxed. Sandy Glover, Sr. Brand manager, Christy Chen, our sales rep and Steven, who helped with BMW app, were all very friendly and helpful. Sales rep Christy was impressively patient and knowledgeable in answering many of our questions. Thanks to her efficiency, we purchased a brand new 2024 BMW with the exact color combination we wanted within 2 days. We highly recommend BMW Markham to anyone in the market for a new car. Thank you all for your excellent service!

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Google Aug 31, 2023

Cody Chong provided the absolute best sales experience I could ask for. Didn’t skip a beat when things weren’t 100% right. He immediately rectified the issue without any hint of complaint. This kind of service is what I expect when buying a premium vehicle and I will reach out to Cody the next time I’m in the market. Thanks Cody!

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Google Aug 30, 2023

I had a perfect experience buying out my X3 from BMW Markham recently. Amy Chen was super helpful and always responded me very promptly. The whole process including paperwork was more than smooth. I truly appreciate the professional and efficient work.

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DealerRater Aug 30, 2023

Dealership always provides great service and high quality repairs. When I get my car back I don’t fear the safety of my children. I have been bringing my cars to this dealership for 10 plus years and they have earned my trust in their repairs.

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Google Aug 29, 2023

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Google Aug 26, 2023

I contacted Cody Chong in used sale & very glad I did. Cody's true professional knowledge of the BMW products line is amazing. Cody was very understanding of what I was looking for and has a great demeanor for all things customer service is about. I can Highly recommend Cody for any and all matters at BMW Markham. I just wanted to add a shout out for Michael Dal Ferro in Service. Minor issue with our X3 was looked after in a timely manor and resolved. Very Friendly and Professional and Knowledgeable. Keep up the great service BMW MARKHAM 5☆☆☆☆☆

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Google Aug 25, 2023

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DealerRater Aug 20, 2023

They do anything on time and nice service and patience explain let me control my vehicle quickly

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Google Aug 16, 2023

Very good experience to have my second Certified BMW car in BMW Markham.

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DealerRater Aug 12, 2023

The service is great and professional. Great auto service and customer service. Highly recommend this place.

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Google Aug 12, 2023

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Google Aug 12, 2023

Here for my bmw safety certificate. What surprise me is the service of this bmw Markham and also the service and attitude that Vickey offers. She is really the best advisor I met in Toronto. And this really helps me build a good impression of bmw Markham and would definitely come over to see new cars.

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DealerRater Aug 10, 2023

easy to book an appointment, excellent services, very friendly people. clean and nice dealership environment.

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Google Aug 5, 2023

I had a great experience with Mini Markham service, Vicky Liang made thing so easy for us and she updated me every day.

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DealerRater Aug 4, 2023

The best place for our needs , excellent and fast service , unbeatable knowledge staff ... thank you .

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Google Aug 4, 2023

Had the pleasure of dealing with Nasir Ahmadi. Very nice dude and was very easy going. Never pressures you and is honest with everything. Glad we had Nasir help us buy our car. If anyone is planning to buy a car here, I highly recommend asking for Nasir. Thanks again!

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Google Aug 2, 2023

My experience with Cody in the CPO department was an amazing one. Haven't had an experience like that with anyone at a car dealership ever. He was extremely helpful, wasn't salesy or pushy and was always available to answer any questions. Adding to all that he made sure whatever was promised was delivered on with the vehicle or shortly after when parts became available. All in all, if you're buying a used car from BMW Markham, Cody is the man to go to.

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Google Jul 28, 2023

My experience at BMW Markham was outstanding. Sales representative Jack Yoe did a great job, offering me a fantastic deal on my BMW X3. The entire process was smooth, and I picked up my new car within five days. The dealership staff’s passion for their brand and commitment to customer satisfaction made the experience unforgettable. I highly recommend BMW Markham.

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DealerRater Jul 27, 2023

Dealership is always clean and well staffed. Issues that have been brought to the attention of the service manager was addressed.

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Google Jul 26, 2023

Hello, I wanted to give a big shoutout to Christy with assisting us with trading up our 2020 X3 for the new LCI 2024 X5. She was very patient and was always available to answer all of our questions. If one is looking for an amazing experience as well as an amazing deal, visit Markham BMW and ask for Christy. I also wanted to give a shoutout to Clive. He made the whole buying experience very smooth and easy.

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Google Jul 20, 2023

Great service!

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Google Jul 19, 2023

Great place to get a good deal for your new/next car 🤩👌

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Google Jul 19, 2023

Had a great experience with Nick and Steve. Very professional and great customer service

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DealerRater Jul 18, 2023

Great service provided by the sales person. Great communication and very accommodating with our budget and requests

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Google Jul 15, 2023

Vicky Liang is very helpful and patient. She helped me a lot in fixing my vehicle. Thanks for her efforts.

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Google Jul 14, 2023

Honestly, i couldn't have gotten a better salesman. Kelvin was very knowledgeable, patient, and helpful. He made the whole process very simple for us. He gave us a really good deal and appreciate the time and everything he’s done for us.

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Google Jul 13, 2023

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Google Jul 12, 2023

My experience with the BMW Markham was excellent. I would like to thank all the great personnel I met in their team for providing an enjoyable experience. My advisor Christy has taken care of us since our first visit till even now. She is experienced, approachable and thoughtful. She was able to explain things well to us. Christy and Lance got us a great deal, and proactively followed up the status with us during the manufacturing. At the pickup up day, Kent, Sheila had my car ready to go. Christy, Sandy, Sascha, and Peter stayed even longer hours to ensure ...

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DealerRater Jul 12, 2023

People there are nice and friendly with good and fast services. It is nice having a shuttle ride.

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DealerRater Jul 12, 2023

The service provided by sales as well as the service sept has always been fantastic

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DealerRater Jul 10, 2023

The dealership is clean. Sale reps there are friendly and are knowledgeable of all cars and services they provide. They show that they care about their customers.

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Google Jul 6, 2023

(Translated by Google) Much better attitude and enthusiastic service than the Mercedes-Benz next door (Original) 比隔壁奔驰态度好多了 服务热情

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DealerRater Jul 4, 2023

My car buying experience of a certified pre owned X5M was a great. The dealer was transparent and one to my questions and requests. There was no hassle or harassment. I found them very professional which builds trust

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Google Jul 2, 2023

Great experience with Christy Chen, responsive, professional, and keeps you in the loop 🙌

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Google Jun 30, 2023

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Google Jun 27, 2023

Rico (salesperson) was able to drop the vehicle off at my house, as I was unable to get to Markham. Answered all of my questions within a very reasonable time. All required information was given to me ahead of time. It was overall a very pleasant experience and the price of the car was also a great price and it was clear they do not price gouge. It was also nice to know that cash and financing are the same price.

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Google Jun 27, 2023

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Google Jun 25, 2023

⚠️ Completely different customer experience than any other dealer⚠️ As soon as I arrived, Sandy was such a great help with your warm and enthusiastic greeting asking how she can help. I honestly thought that she had a lower position than Car Sales Manager due to her enthusiasm and outgoing personality. I was asked to wait in the showroom for my appointment with Dani. In no time Dani greeted me and we went straight into my needs. Dani’s way of helping me find what I was looking for was unique in terms that when I go to other salespeople they ...

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DealerRater Jun 6, 2023

Michelle Fung is outstanding in print communications and exceeding service expectations. A pleasure to work with. Great price and car. Thank you!!

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DealerRater Jun 6, 2023

Katie kong, the Brand Specialist is knowledgeable and very helpful. Very patient with us and answered all our questions promptly.

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