Customer Testimonials

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DealerRater May 25, 2024

The service of BMW Markham is very good and sales Nick Zhang is very helpful.

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DealerRater May 25, 2024

When I came the BMO Markham, they gave me Very good service and Mandarin service.

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DealerRater May 18, 2024

Professional and respectful experience was very pleasant. Will definitely recommend to friends family and colleagues.

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DealerRater May 18, 2024

Absolutely amazing Experience with Jack and manager. They were really patience gave me best advice and a amazing deal on my 2023 330ix absolutely live the car. Thanks guys will come back to jack for another bmw Thanks fahad

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DealerRater May 15, 2024

I had my third BMW from this dealership . I have been very happy about their services . They are very professional and helpful .I definitely recommend this dealership .

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DealerRater May 11, 2024

Jimmy is the BEST in the game! Seamless transaction from top to bottom & start to finish. The man knows what he’s doing and is incredibly gifted & talented at it. Would recommend to all.

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DealerRater May 9, 2024

I’ve bought 2 BMW from them and it looks like I’m going to buy another very soon.

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DealerRater Apr 29, 2024

If you want excellent service see Eddie. I recently changed to summer tires and Eddie was ABSOLUTELY FABULOUS! He went above and beyond to look after me. I was in and out of the dealership as promised and was on my way. Can't thank Eddie enough for all he did! Kudos to him!

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DealerRater Apr 24, 2024

Excellent service and diligent follow-up from initial contact to after sales. Parts purchase was also seamless.

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DealerRater Apr 24, 2024

Great understanding of my needs and attention to detail. Fast and efficient sales process. The great sales associate moved the process along and got me great prices on my trade-ins

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DealerRater Apr 10, 2024

Convenient location and good service. Prompt response and warm reception. Like the massage chair and beverage

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DealerRater Apr 10, 2024

BMW Markham is always friendly and reliable. I didn't even have an appointment I just drove straight there when my tire had a problem. They took it in and fixed it the following day when a new tire arrived.

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Google Apr 4, 2024

The entire sale process exceeded my expectations. Thank you for making my buying experience pleasant and easy.

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DealerRater Mar 27, 2024

Friendly, insightful, and informative. Very helpful and practical, considered my needs and now just try to sell.

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Google Mar 27, 2024

I'm dealing with Nasir for the second time and all goes well and smooth. I highly recommend him

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Google Mar 27, 2024

Mr Nick was super supportive. Thank you!

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Google Mar 27, 2024

Christy really helpful , she help me get the good deal done and I am very happy about it. I will keep stay with BMW because of the good service

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DealerRater Mar 26, 2024

Very good service and they order Uber for me . That’s very cool. little disappointed because the coffee machine is out of order lol!

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DealerRater Mar 24, 2024

Their pricing policy takes the hassle and stress out of having to bargain when buying a new car. Salesperson was patient and helped me pick the options that I wanted. My service followups have all been very satisfactory. The car has many options and safety features and the staff was always ready to help me when I was having trouble setting up or changing an option. The car drives like a dream, very comfortable and lovely to handle.

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Google Mar 22, 2024

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Google Mar 21, 2024

Came in for a car and got it on the same day!!!!!!!! Danny was absolutely great!!!!! Excellent service and great at communication!!!!

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DealerRater Mar 21, 2024

Very good staff, highly efficient maintenance service with free shuttle supplies, the show room is clean and spacious.

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Google Mar 20, 2024

The whole staff works extra hard to satisfy your needs at all time. Kudo's to Dani and Sandy for making this a seamless process. Love my new 430i...Brooklyn Grey is bomb!!

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Google Mar 15, 2024

Thank you 😊 Christy very fantastic service and professional

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Google Mar 15, 2024

I had the pleasure of interacting with Christy, a sales representative, during my visit. Despite undergoing two test drives and ultimately deciding against making a purchase, I was thoroughly impressed by her unwavering patience and exemplary service. Christy's professionalism and commitment to customer satisfaction were evident throughout my experience. It's rare to encounter such dedication, and I felt compelled to acknowledge her efforts. Thank you, Christy, for making my visit memorable. Your exceptional service did not go unnoticed.

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Google Mar 14, 2024

I recently had my first service at this location and couldn't be happier with my choice. The service was fast and the staff were polite. They even arranged an Uber for me for accommodation and used the 407 highway for the return service. Despite being in a rush to get back to work, they managed to complete my car service, including a car wash, in record time. Unbelievable efficiency!

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DealerRater Mar 14, 2024

The folks at BMW Markham are customer focused and word hard to earn customer satisfaction and loyalty.

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Google Mar 13, 2024

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Google Mar 10, 2024

I recently purchased a pre owned certified 2023 330i from Nasir. He was very personable, knowledgeable, and accommodating. Communication was very responsive. I would definitely by another vehicle from him. Markham BMW has their vehicles priced at terrific savings

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Google Mar 8, 2024

I trust the brand BMW

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DealerRater Mar 5, 2024

Helping staff and good service . Always on time Staff never push customers for their sales

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DealerRater Mar 2, 2024

Justin Ni, my sales rep. who is very helpful. He answer all my questions very detail.

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Google Mar 1, 2024

I purchased a 2018 BMW M2 from Michelle Fung at Pffaf BMW Markham. Michelle was a pleasure to deal with and accommodated all my requests for the M2. She was very understanding for the delivery date of the car due to the constant changing weather in February. Chandler the delivery specialist and Aras were a pleasure to deal with and delivered on all their promises. The whole team was warm and welcoming to my two young kids. I will recommend Michelle to anyone looking for a pleasant purchase experience for their upcoming BMW.

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Google Feb 23, 2024

Incredible service from my delivery specialist Vincent Mandla. He was knowledgeable and friendly. Great Job Vincent!

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DealerRater Feb 22, 2024

Nice ,particularly, enthusiasm, honest, carefully, hardworking ,good environment, more options, fast , efficient, professional, good attitude,

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Google Feb 14, 2024

The dealer's website has very good and detail listing of its inventory. I was able to get detail information on the vehicle I selected before the viewing. The sales rep responded to my online enquiry promptly and set up an appointment for me to view the vehicle very quickly. The buying process was efficient and seamless.

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Google Feb 14, 2024

I am very happy with the BMW X4 M40i model I purchased from Markham BMW and the staff was very friendly.

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Google Feb 11, 2024

I purchased a 2024 M34I BMW from this location a couple months ago. I want to express my positive experience. As soon as I walked in, I was welcomed and helped instantly. Dani Ma was the salesperson who helped me through this process. He is incredibly knowledgeable, patient, and professional. I highly recommend purchasing a BMW from this location. Thank you to the BMW team!

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Google Feb 3, 2024

(Translated by Google) Christy is very nice and attentive. (Original) Christy人非常好,非常细心。

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Google Jan 30, 2024

I recently went to BMW Markham to purchase a new car. Michelle Fung was my brand ambassador and was extremely diligent making the car buying process a smooth one, especially for a first time BMW buyer! She was incredibly knowledgeable and only recommended options that made sense to make things efficient, which I really appreciated. When I went to pickup my car, I was also lucky to be assigned to Vince who provided a thorough overview on the features and even went above and beyond to clean up a few scuff marks for me before the key handover process. Michelle ...

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Google Jan 27, 2024

Wonderful experience with Christy purchasing our new X3

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Google Jan 27, 2024

Thank you Christy for your help getting us into our new SUV.

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DealerRater Jan 25, 2024

Very good service! Everything went well. Will surely bring my car back at this dealership

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Google Jan 17, 2024

Kelvin was a beauty ! He was efficient, knew the product well and got my wife into a M240 Convertible. She loves the car !!! Thanks again Kelvin

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Google Jan 17, 2024

They are okay not perfect

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DealerRater Jan 11, 2024

I worked with Mr. Pirout Mohammady, he really takes best care of the customer and acts very professional. Pirout is very knowledgable and always goes extra miles to help the client. I'm very happy with this dealership and specifically with Mr. Pirout Mohammady.

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Google Jan 9, 2024

Thanks Barry Kwan for providing exceptional service. I appreciate the knowledge, professionalism, friendliness and for going above and beyond in finding me the right winter tire package for my i8. Hands down the best BMW Parts executive I have met in all my years of driving BMWs. People like Barry are the reason why a customer like me would travel 50 kms to do a service. Kudos BMW Markham for having an employee like him.

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Google Jan 3, 2024

BMW Markham is my new family!! I loved my old car but it was time to get a newer vehicle. I went to five other dealerships prior to coming to BMW Markham and it was night and day. The professionalism with friendliness is what puts BMW Markham way above the rest. The best part was my salesman, Kelvin. He got to know me and helped me choose the right vehicle for myself and my family. Coming from an older car, Kelvin patiently spent time explaining all the safety, driving and technology features each vehicle we test drove had. We grilled ...

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Google Dec 30, 2023

I had an exceptional experience at BMW Markam. In addition to that I would like to say huge thank you to Cody Chong.

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Google Dec 30, 2023

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Google Dec 29, 2023

Austin & chandler are very good!

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Google Dec 29, 2023

Austin and Chandler provide good service. I love my purchase experience.

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Google Dec 29, 2023

I am happy with the ease of purchase and pricing. Thanks to my Sales Rep Michelle Fung who helped pulling it altogether. Best pricing I could find.

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Google Dec 29, 2023

Cody and Chandler provided exceptional service, exceeding my expectations with their expertise and attention to detail. Their teamwork and dedication to customer satisfaction truly set them apart. ★★★★★

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Google Dec 23, 2023

Michelle Fung,Chandler are really good service,I bought this 2019 bmw m4,they are really friendly,help me to buy my first car in Canada,big thanks to them!

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Google Dec 23, 2023

Lok and Chandlier were great to work with! Reliable and on Point!

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Google Dec 21, 2023

Picked up our 2023 XI and had a great experience. Exceptional service from Taha. Responded to all inquiries in a timely manner Chandler was very thorough with all the details .

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Google Dec 20, 2023

Just moved from downtown Toronto to Markham. Called Lili and asked her to help us get a 2nd car. She was extremely helpful in picking the right vehicle, getting everything squared away and most importantly she got us an extremely aggressive deal. No dealer in Ontario could match her deal, and even non authorized dealers could not match her car or price. The car was in immaculate condition when we picked up. Chandler walked us through the entire handover process and did a deep dive into the car features for my wife. If you need a BMW/mini call Lili ...

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Google Dec 20, 2023

I just got an amazing car from my sale person Nick Wang. He meets all my need and wants. Chandler my delivery specialist also provide thorough explanation of all features and options of my car. Good service and experience.

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Google Dec 20, 2023

I had an exceptional experience at BMW Markham, and I can't speak highly enough about Cody Chong, the salesperson. Cody's extensive knowledge and commendable customer service skills made the car-buying process seamless. I highly recommend BMW Markham, and if you visit, Cody Chong is the go-to person – he's simply the best!

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Google Dec 20, 2023

(Translated by Google) Austin and Kent's service was very attentive, professional and enthusiastic. The whole process went very smoothly without their help. They were very patient in explaining things we didn't understand. It was a great experience! ! ! (Original) Austin和Kent 服务非常周到 专业并且热情 整个过程很顺利离不开两位的帮助 非常有耐心给我们解释不懂的地方 很好的一次体验!!!

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Google Dec 19, 2023

Jack Yue is the salesperson you'll need from the start to finish. I would definitely recommend "Jack Yue" at Markham BMW. He is super nice, very punctual, he always answered my calls/messages. If he missed the call he would 100% return it. His kindness and help went beyond the delivery date as well. He would still answer my calls with questions or concerns very enthusiastically. He kept in touch with his follow ups from my first attempt to lease an X6 in Apr, 2023 until November when my new gorgeous X6 has arrived. I really thank him for ...

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Google Dec 19, 2023

I feel like I needed to express my most recent experience purchasing the 2024 BMW 340i X drive from BMW Markham and give some solid Kudos to the two individuals that made this happen. Austin L (BMW Brand Ambassador) and Lance T (Sales Manager) truly deserve the highest praises for the outstanding job they did throughout my entire process. From the initial consultation to the final delivery, they went above and beyond to ensure that I had the best possible experience. They were patient, knowledgeable, and always willing to answer any questions or address any concerns that I had. Didn’t ...

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Google Dec 19, 2023

Thanks Steven and Katie. Love my New BMW

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Google Dec 19, 2023

Lili & Chandler was in great service with our car finding and delivery. Our limited edition untamed edition is the most beautiful car ever.

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Google Dec 18, 2023

Thank you very much Alvin and Steven for such professional and friendly services. You will be in my permanent contact list and would not hesitate to recommend you both to interested parties. Happy Holiday!

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Google Dec 18, 2023

Thanks a lot for Cody and Chandler's professional help on my first vehicle purchase. Really got a great experience here at this dealership!

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DealerRater Dec 18, 2023

best customer experience - easy and efficient Nick Zhang has real talent to highlight the most important feature

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Google Dec 18, 2023

I've had an amazing experience buying a pre-owned vehicle (2018 540d). I've dealt with Kelvin at BMW Markham and so far he's the best salesperson I've ever had to work with. Kelvin is very professional, composed, and articulate. I felt very comfortable with Kelvin through the entire purchasing process. I never felt mislead or rushed. Kelvin has been very patient with me when i took my time to decide on the purchase. Kelvin has answered every question I had, addressed my concerns with the vehicle, and delivered on his promises with some added value at the end ...

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Google Dec 17, 2023

Love my 2023 BMW X1, Grace and Steven they are the best.

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Google Dec 16, 2023

Nick and Chandler provide excellent service. We are very happy about it.

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Google Dec 16, 2023

Lok and Chandler are very kind people. Really enjoyed them helping me

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Google Dec 16, 2023

That place to compare other locations is totally different. They are so friendly and welcoming.

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Google Dec 15, 2023

Had a pleasure of dealing with Michelle Fung and Vincent. This was my first BMW, and both Michelle and Vincent answered all my questions, had a very smooth transaction, and ensured I left happy (which I was!). Highly recommend coming here for your next BMW.

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Google Dec 15, 2023

11/10 customer service. These guys are the best out there. they really set the bar high on customer service/satisfaction. firstly, Kelvin was amazing. i was looking to trade in my bmw for another bmw and he made sure all my needs were met. he went above and beyond from everything from trade-in expectations, test drive, and sitting down spending time to make sure we were leaving satisfied. we spent most of the day with him, about 5 hours, and he did not show any signs that he was getting annoyed with how long the process took for us reaching a deal. ...

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Google Dec 15, 2023

Had a very good experience at this dealership thanks to my salesperson Ragavan (Rico). Out of all the places me and my family have bough cars this was the best experience out of all, Rico was very understanding patient and straightforward this whole process, while staying on top of things and getting them done quick he also didn't rush into anything or force it as he was very knowledgeable, special thanks to Christopher as well helping to get it done, would recommend this dealership to anyone who is looking for a car without having to worry they will have ...

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Google Dec 14, 2023

Austin, my sales person did a awesome job!!!!!!!!!! Also, thank you Steven!!!

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DealerRater Dec 13, 2023

I worked with Michelle Fung at BMW Markham. Great experience , she really cares about her customers.

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Google Dec 13, 2023

as a client of BMW Markham, i am completely pleased with the level of service that we get from Barry Kwan and his Parts Team. Our bodyshop buys many thousands of dollars worth of parts a year. Since switching to BMW markham in March of 2023, our needs are met with not only speed and accuracy, but with a long forgotten customer focused delivery. we are not looking back. outstanding service, amazing people handling our needs. positive attitudes all around and they haven't forgotten they're in the Customer Service industry like many other dealerships have. thanks Barry and the ...

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Google Dec 13, 2023

Had an incredible experience dealing with Jack & Sandy. They were upfront, quick and got me a great deal! Will be a returning customer to this location.

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Google Dec 12, 2023

Have had a great experience with the parts department. Friendly people and easy to deal with - they go out of their way to provide top notch customer service. Much appreciated!

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Google Dec 12, 2023

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Google Dec 12, 2023

Just picked up my new car and am very happy with it and the service I received from Pirout & Steven!

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Google Dec 12, 2023

I had great experience with BMW Markham. Thanks Kent and Alvin, they are very helpful and professional

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Google Dec 9, 2023

thank you Dani and Steven. You did great job to help my family get the New 2024 BMW X4.

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Google Dec 9, 2023

Excellent service from Jack and Kent, thank you!

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Google Dec 8, 2023

Grace and Steven are the best salespersons ever. Go for them when you are here.

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DealerRater Dec 8, 2023

The whole purchasing experience was outstanding. The salesman was very knowledgeable and went out of his way to satisfy me

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Google Dec 8, 2023

Had an absolutely amazing experience with BMW Markham. I found a vehicle on CarGarus @ the BMW Markham and Michelle was instantly attentive to my emails. She made my 3 hour drive visit SO worth it. The back and forth communication was 5/5, the process of buying my vehicle was 5/5, and the trading in of my car with the assistance of Vince was incredible. So very kind. There was no pushy sales being brought upon me which was huge being a young lady walking into a car dealership. I will never drive anything other than a BMW (after buying this lovely vehicle) and ...

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Google Dec 8, 2023

Just pick up the 2020 X3. Sales Nick wang very helpful. From start to end. Delivery specialist Steven help me set up all functions of the vehicle, I’m happy with this BMW. THANK YOU GUYS.

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Google Dec 6, 2023

I have akready grabbed two cars from my salesperon Nick Wang. He always delivered amazing service and bring the right car for me. Chandler my delivery specialist also provides detailed and informative demo for my new car. It was very helpful. Impressive experience

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DealerRater Dec 6, 2023

This dealer is friendly, patiently. He can explain carefully what you concern. I like this dealer.

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Google Dec 6, 2023

Kent & Katie is very helpfully! Highly recommended!!

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Google Dec 6, 2023

Thanks for Lili and Chandler for the my second Mini Purchase. They provide us seamless and joyful experience. Good service.

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Google Dec 5, 2023

Lok and Chandler did a good job preparing my dream car. Excellent service! Thank you.

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Google Dec 5, 2023

I had the pleasure working with Katie Kong and Steven Hou. They were very detailed and meet all my needs and exceed my expectations. I highly recommended if you are looking for BMW or purchase new car ask for her: Katie

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Google Dec 5, 2023

Lok and Chandler were great. We had the best experience!!!!

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Google Dec 4, 2023

Great service altogether. All the representatives are very friendly especially Bob their driver!

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Google Dec 2, 2023

We just bought an X5 from bmw and had a great experience… Vince was very generous throughout the deal and helped us alot in understanding the perfect car for us… everyone should visit here and specially vince once

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Google Dec 1, 2023

Nick & Chandler, were excellent representatives of BMW Markham, for a smooth sale, and great attention to detail.


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