Customer Testimonials
experienced, good customer service, professional, kind, understanding, hardworking employees, Technical knowledge, Patience, good Communication skills, Problem solving, Ability to Use Positive Language, Adaptability
Jimmy is a great ambassador for the brand and worked hard to leave us satisfied.
Friendly. Very detail and professional. Great customer service and follow up call is super nice.
Extremely satisfied with the high level of service. Justin was knowledgeable, courteous and sincere. I wouldn’t hesitate to recommend anyone to this dealership
This dealership uses deceptive tactics to sell vehicles. Please avoid Jack and BMW markham as a whole. Also, PFAFF owner Chris, thank you for not replying to any of my emails.
Great service! Advisor kept us informed all the way and fast turnaround and awesome service!!
Very professional and nicely displayed showroom . Attending customers right away. Manager come out to help and full fill our needs
Great customer service, worked with me before and after the sale to ensure my needs and wants were mett.
All the employees help the customer very nicely & let us know our car service situation.
Excellent service at a fair price. Always loved BMWs, definitely will come here for another car the next time.
I have been dealing with this dealership for more than 20 years and every one there treats me like family. This is my 10th BMW and I get excellent prices and value for the cars I buy here.
Great service. Staffs are friendly and pick up and drop off services are quick too
I am so glad to have my new car in this place, very nice service!
Good service. Motivated team. Good follow-up on service as well as future sales engagement,
The service advisor Nate K was really helpful during my last visit at the center.
Excellent Service Have been dealing with Markham BMW for over 10 years and have never had a bad experience. People are very friendly and keep you informed of status during your appointment Highly recommend
Excellent salesman GG …worked hard and smart to put a deals together …thanks great job
Very busy place. Take a little longer finished my repair. They keep me posted all the time.
Dealer experience was amazing and Michelle our sales rep provided a outstanding customer service and knowledge of the vehicles.
The service was excellent and the staff were friendly. My car felt great after the service.
Love this dealership where I got my X4. People working here are well trained and customer relationship is the best. They make you feel comfortable. Especially Iriana and Kenny.
Great dealer with honest customer service and professional service advisor who willing to help and work with any budget
Location is good, set up is good, sales people are welcome and friendly. Inside the dealer is bright.
Great staff and service. Every detail is documented and explained by the service staff. Thanks.
Great service and always keeps me informed with my sevice requirements. Close to my home.
Great place to purchase a vehicle. Ragavan Subramaniam was a great help in getting my 2016 BMW X5D. Great help and highly recommend speaking to him if you're in the market for a great vehicle!
This dealership has a good inventory of vehicles to review and consider for next choice
The best place to purchase and service your car with confidence. I'll only purchase my vehicle from this location as I've had the best service for 8 years
Easy connection and well service, from front desk to technician person, high efficiency and nothing you need to worry about!
have been using them for a number of years and have gotten to know some of the personnel
I have BMW 335d 2010 , I had complete brake replacement done few month ago, since then I had been back to service department 7th times already, car vibrates or noise upon brake, the change rotors tow times already, last time they kept car for three days , chamfered edges of pads noise was gone, now vibration is back. I am not sure what I have to do now ask for refund and go to diffrent bmw service dept
Dealership prides itself in quality in the sales and service of all of the BMW products on offer.
Michelle is an exceptional sales representative, one of the best I've ever dealt with. This is my 3rd car from her. I'm thoroughly impressed by her timely responses and willingness to address all of my inquiries. I am an extremely satisfied customer! Thanks again!
Hope the customer service answers more details, in order to understand what service is how important for me.
good location ，good sales person，hope everything will be fine during the 4 years. Will recommend to my friends.
Michelle is very customer service-oriented. She assisted me in selecting a car that met all my needs! Excellent service, I highly recommend her to my friends and family. It was a seamless and smooth shopping experience! Always a pleasure dealing with her!
So professional and very friendly im so happy working with piruot mohammadi he is kind and greatly
Very friendly, cooperative and help full. Made us feel very comfortable. It was pleasure to deal with Markham dealership.
Friendly and welcoming. mmmmm mmmmmm mmmmm mm mm mm mm xxx xx xx xx xx
Very good service, very professional and very fast.The teamwork was great and I thank them for that.
The service of BMW Markham is very good and sales Nick Zhang is very helpful.
When I came the BMO Markham, they gave me Very good service and Mandarin service.
Professional and respectful experience was very pleasant. Will definitely recommend to friends family and colleagues.
Absolutely amazing Experience with Jack and manager. They were really patience gave me best advice and a amazing deal on my 2023 330ix absolutely live the car. Thanks guys will come back to jack for another bmw Thanks fahad
Need to improve handling customer satisfaction. Customer’s time is very important. Some of the customers are working people, they need to spend their time to bring their vehicle to service on their working time. Shuttle or über them fast is very important. I believe that will give so much satisfaction and convenience to them.
I had my third BMW from this dealership . I have been very happy about their services . They are very professional and helpful .I definitely recommend this dealership .
What’s wrong with this xxxx dealership? Every time I book my vehicle in for service, I get a call /text from someone in sales trying to sell me a new car! STOP! I already bring my vehicle there, I know you also sell cars, I’ll contact you when I need a new car!
Jimmy is the BEST in the game! Seamless transaction from top to bottom & start to finish. The man knows what he’s doing and is incredibly gifted & talented at it. Would recommend to all.
I’ve bought 2 BMW from them and it looks like I’m going to buy another very soon.
Left my car for repair on Apr 9th, no date of pick up, just keep telling me tomorrow and tomorrow, no car for 10 days, no loaner, no reply until I had to borrow someone's car to go in person to the workshop to escalate the issue and then having spent $3500 to repair my car, 1 week later, same issue arose and advisor is saying it's not the same issue and asking me to pay $1000 to repair. Ridiculous and felt scammed. The worst workshop experience I ever had in my life.
If you want excellent service see Eddie. I recently changed to summer tires and Eddie was ABSOLUTELY FABULOUS! He went above and beyond to look after me. I was in and out of the dealership as promised and was on my way. Can't thank Eddie enough for all he did! Kudos to him!
Excellent service and diligent follow-up from initial contact to after sales. Parts purchase was also seamless.
Great understanding of my needs and attention to detail. Fast and efficient sales process. The great sales associate moved the process along and got me great prices on my trade-ins
Convenient location and good service. Prompt response and warm reception. Like the massage chair and beverage
BMW Markham is always friendly and reliable. I didn't even have an appointment I just drove straight there when my tire had a problem. They took it in and fixed it the following day when a new tire arrived.
The entire sale process exceeded my expectations. Thank you for making my buying experience pleasant and easy.
Friendly, insightful, and informative. Very helpful and practical, considered my needs and now just try to sell.
I'm dealing with Nasir for the second time and all goes well and smooth. I highly recommend him
Mr Nick was super supportive. Thank you!
Christy really helpful , she help me get the good deal done and I am very happy about it. I will keep stay with BMW because of the good service
Very good service and they order Uber for me . That’s very cool. little disappointed because the coffee machine is out of order lol!
Their pricing policy takes the hassle and stress out of having to bargain when buying a new car. Salesperson was patient and helped me pick the options that I wanted. My service followups have all been very satisfactory. The car has many options and safety features and the staff was always ready to help me when I was having trouble setting up or changing an option. The car drives like a dream, very comfortable and lovely to handle.
Came in for a car and got it on the same day!!!!!!!! Danny was absolutely great!!!!! Excellent service and great at communication!!!!
Very good staff, highly efficient maintenance service with free shuttle supplies, the show room is clean and spacious.
The whole staff works extra hard to satisfy your needs at all time. Kudo's to Dani and Sandy for making this a seamless process. Love my new 430i...Brooklyn Grey is bomb!!
Thank you 😊 Christy very fantastic service and professional
I had the pleasure of interacting with Christy, a sales representative, during my visit. Despite undergoing two test drives and ultimately deciding against making a purchase, I was thoroughly impressed by her unwavering patience and exemplary service. Christy's professionalism and commitment to customer satisfaction were evident throughout my experience. It's rare to encounter such dedication, and I felt compelled to acknowledge her efforts. Thank you, Christy, for making my visit memorable. Your exceptional service did not go unnoticed.
The folks at BMW Markham are customer focused and word hard to earn customer satisfaction and loyalty.
I recently had my first service at this location and couldn't be happier with my choice. The service was fast and the staff were polite. They even arranged an Uber for me for accommodation and used the 407 highway for the return service. Despite being in a rush to get back to work, they managed to complete my car service, including a car wash, in record time. Unbelievable efficiency!
I recently purchased a pre owned certified 2023 330i from Nasir. He was very personable, knowledgeable, and accommodating. Communication was very responsive. I would definitely by another vehicle from him. Markham BMW has their vehicles priced at terrific savings
I trust the brand BMW
Helping staff and good service . Always on time Staff never push customers for their sales
Justin Ni, my sales rep. who is very helpful. He answer all my questions very detail.
I purchased a 2018 BMW M2 from Michelle Fung at Pffaf BMW Markham. Michelle was a pleasure to deal with and accommodated all my requests for the M2. She was very understanding for the delivery date of the car due to the constant changing weather in February. Chandler the delivery specialist and Aras were a pleasure to deal with and delivered on all their promises. The whole team was warm and welcoming to my two young kids. I will recommend Michelle to anyone looking for a pleasant purchase experience for their upcoming BMW.
Incredible service from my delivery specialist Vincent Mandla. He was knowledgeable and friendly. Great Job Vincent!
Nice ,particularly, enthusiasm, honest, carefully, hardworking ,good environment, more options, fast , efficient, professional, good attitude,
The dealer's website has very good and detail listing of its inventory. I was able to get detail information on the vehicle I selected before the viewing. The sales rep responded to my online enquiry promptly and set up an appointment for me to view the vehicle very quickly. The buying process was efficient and seamless.
I am very happy with the BMW X4 M40i model I purchased from Markham BMW and the staff was very friendly.
I purchased a 2024 M34I BMW from this location a couple months ago. I want to express my positive experience. As soon as I walked in, I was welcomed and helped instantly. Dani Ma was the salesperson who helped me through this process. He is incredibly knowledgeable, patient, and professional. I highly recommend purchasing a BMW from this location. Thank you to the BMW team!
Had a really bad experience. I bought bmw x4 2020 from these guys and the guy who helped me was CODY. First they insist you for buying warranty. He sold it to me by saying that he will give new summer tires with it, plus with warranty interest rates will be less. Winter tires you have it in really good condition and he will give car key replacement if I lose it. 1. As soon as deal was done he said no key Lost replacement is not included. I really liked the car so, I thought it’s ok. 2. I live in ...
(Translated by Google) Christy is very nice and attentive. (Original) Christy人非常好，非常细心。
I recently went to BMW Markham to purchase a new car. Michelle Fung was my brand ambassador and was extremely diligent making the car buying process a smooth one, especially for a first time BMW buyer! She was incredibly knowledgeable and only recommended options that made sense to make things efficient, which I really appreciated. When I went to pickup my car, I was also lucky to be assigned to Vince who provided a thorough overview on the features and even went above and beyond to clean up a few scuff marks for me before the key handover process. Michelle ...
Wonderful experience with Christy purchasing our new X3
Thank you Christy for your help getting us into our new SUV.
Very good service! Everything went well. Will surely bring my car back at this dealership
Kelvin was a beauty ! He was efficient, knew the product well and got my wife into a M240 Convertible. She loves the car !!! Thanks again Kelvin
They are okay not perfect
I worked with Mr. Pirout Mohammady, he really takes best care of the customer and acts very professional. Pirout is very knowledgable and always goes extra miles to help the client. I'm very happy with this dealership and specifically with Mr. Pirout Mohammady.
Thanks Barry Kwan for providing exceptional service. I appreciate the knowledge, professionalism, friendliness and for going above and beyond in finding me the right winter tire package for my i8. Hands down the best BMW Parts executive I have met in all my years of driving BMWs. People like Barry are the reason why a customer like me would travel 50 kms to do a service. Kudos BMW Markham for having an employee like him.
BMW Markham is my new family!! I loved my old car but it was time to get a newer vehicle. I went to five other dealerships prior to coming to BMW Markham and it was night and day. The professionalism with friendliness is what puts BMW Markham way above the rest. The best part was my salesman, Kelvin. He got to know me and helped me choose the right vehicle for myself and my family. Coming from an older car, Kelvin patiently spent time explaining all the safety, driving and technology features each vehicle we test drove had. We grilled ...
I had an exceptional experience at BMW Markam. In addition to that I would like to say huge thank you to Cody Chong.
Austin & chandler are very good!
Austin and Chandler provide good service. I love my purchase experience.
I am happy with the ease of purchase and pricing. Thanks to my Sales Rep Michelle Fung who helped pulling it altogether. Best pricing I could find.
Cody and Chandler provided exceptional service, exceeding my expectations with their expertise and attention to detail. Their teamwork and dedication to customer satisfaction truly set them apart. ★★★★★
Michelle Fung，Chandler are really good service，I bought this 2019 bmw m4，they are really friendly，help me to buy my first car in Canada，big thanks to them！
Lok and Chandlier were great to work with! Reliable and on Point!