Meet our Team

Chris Pfaff
Chris Pfaff
President & CEO

Christopher took ownership of Pfaff Automotive Partners in 1986. His father founded the company in 1964 in Newmarket and since Christopher assumed leadership, the group has expanded considerably including the acquisition of Hallmark Toyota in 1999. Christopher is passionate about all things automotive and spent his youth at the track following Canadian motorsports.Christopher took ownership of Pfaff Automotive Partners in 1986. His father founded the company in 1964 in Newmarket and since Christopher assumed leadership, the group has expanded considerably including the acquisition of Hallmark Toyota in 1999. Christopher is passionate about all things automotive and spent his youth at the track following Cana...Read MoreRead Less

Dave Sambrook
Dave Sambrook
General Manager

Dave joined Pfaff Motors in 2001 as Sales Manager for Volkswagen and Audi in the original Pfaff location in Newmarket. Since that time Dave has been General Manager of our Volkswagen and Audi location in Newmarket, Pfaff Audi in Vaughan, Pfaff Porsche in Vaughan, VP of Operations and General Manager of BMW Markham and MINI Markham. Dave is married with 2 children, enjoys spending time with family and friends, travel and running.Dave joined Pfaff Motors in 2001 as Sales Manager for Volkswagen and Audi in the original Pfaff location in Newmarket. Since that time Dave has been General Manager of our Volkswagen and Audi location in Newmarket, Pfaff Audi in Vaughan, Pfaff Porsche in Vaughan, VP of Operations and General Manager of BMW Markham and MINI Markham. Dave is marrie...Read MoreRead Less

Kim  Petrasso
Kim Petrasso
Controller

In 1983, Kim took a summer job at a Chrysler dealership doing filing duties, something she did for two summers. When she graduated from high school, she was offered a full-time job as a junior clerk, and has never looked back since. Outside of work, Kim is a soccer mom, and enjoys listening to music and spending time with her family. She lives north of the city.In 1983, Kim took a summer job at a Chrysler dealership doing filing duties, something she did for two summers. When she graduated from high school, she was offered a full-time job as a junior clerk, and has never looked back since. Outside of work, Kim is a soccer mom, and enjoys listening to music and spending time with her family. She lives nort...Read MoreRead Less

Andy  Grillo
Andy Grillo
Manager-Fixed Operations

Brianne  Court
Brianne Court
Senior Accounting Administrator

Brianne worked at a golf course full time and a bar part-time before she got into the automotive business in September 2003. She studied accounting with Seneca College, and has lived in Markham her whole life. Brianne loves to cook and bake, trying new recipes constantly. She also enjoys working out, and hanging out with her friends and family.

Adriana  Colucci
Adriana Colucci
Senior Accounting Administrator

Adriana has worked in the automotive industry since she was 15; she worked at a bank and a car dealership and joined the team in October 1999. She loves to travel, exercise, and spend time with her family. Adriana lives in Woodbridge and speaks Italian.

Janet  Hu
Janet Hu
Accounting Administrator

Janet was referred to BMW Markham in 2016 by a friend; before that, she worked as a drawing instructor and co-op student at an advertising agency. She studied advertising at OCAD University and hotel management at George Brown. Outside of work, Janet enjoys socializing with her friends, shopping, and taking care of her pets. She speaks Cantonese and lives in Markham.Janet was referred to BMW Markham in 2016 by a friend; before that, she worked as a drawing instructor and co-op student at an advertising agency. She studied advertising at OCAD University and hotel management at George Brown. Outside of work, Janet enjoys socializing with her friends, shopping, and taking care of her pets. She speaks Cantonese an...Read MoreRead Less

Jo Wong
Jo Wong
Customer Relations Manager, Sales & Service

Jo worked in IT sales and service for numerous companies while working in the Asia Pacific region, and fell in love with BMW when she visited BMW Welt in Munich. She first started with the BMW brand in 2014, and joined BMW Markham in November 2016. Jo holds an MBA from the University of Ballarat in Australia, and spends time outside of work doing community work and activities organized by her church. She speaks Cantonese, Mandarin and Bahasa, and lives in Markham.Jo worked in IT sales and service for numerous companies while working in the Asia Pacific region, and fell in love with BMW when she visited BMW Welt in Munich. She first started with the BMW brand in 2014, and joined BMW Markham in November 2016. Jo holds an MBA from the University of Ballarat in Australia, and spends time outside of work doing c...Read MoreRead Less

Jennifer  Mastrangelo
Jennifer Mastrangelo
Lease and Finance Portfolio Manager

Jennifer has worked for BMW since December 2005, starting in the service department and working in various positions, including business development, delivery specialist, delivery specialist manager, and lease and finance portfolio manager. She completed the chef training program at George Brown College and worked as a chef at Angus Glen golf course before joining BMW Markham. Outside of work, Jennifer enjoys cooking, baking, travelling, and collecting vinyl records. She lives in Stouffville.Jennifer has worked for BMW since December 2005, starting in the service department and working in various positions, including business development, delivery specialist, delivery specialist manager, and lease and finance portfolio manager. She completed the chef training program at George Brown College and worked as a chef at Angus Glen golf cours...Read MoreRead Less

Christina  Ji
Christina Ji
Lease & Finance Portfolio Administrator

Christina holds an MBA in finance and accounting from Armstrong University, and a bachelor’s degree in business administration and management from the University of International Business and Economics in Beijing. She was inspired to join the business by her husband, who has worked in the luxury car business for over 20 years, and began her automotive career in 2010, and has worked in several service roles since, joining BMW Markham in 2017. She enjoys travelling, speaks Mandarin, Cantonese, and Taiwanese, and lives in Markham.Christina holds an MBA in finance and accounting from Armstrong University, and a bachelor’s degree in business administration and management from the University of International Business and Economics in Beijing. She was inspired to join the business by her husband, who has worked in the luxury car business for over 20 years, and began her autom...Read MoreRead Less

Alvin  Wu
Alvin Wu
Product Genius | End of Lease

Alvin completed his bachelor’s degree in human resources at the University of Guelph, and spent time working in the hospitality industry before deciding to join Pfaff Team in March 2016. His family are all longtime BMW fans, and outside of work he enjoys playing basketball and auto racing. Alvin lives in Markham and speaks Mandarin and Cantonese.

Zarwin Yeung
Zarwin Yeung
Product Genius

Katherine Hu
Katherine Hu
Product Genius

Paul Polisena
Paul Polisena
Brand Marketing Specialist

Selena Lopes
Selena Lopes
Receptionist

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Shelly  Clarke
Shelly Clarke
Financial Services Manager

Shelly started in the car business in 1990 after studying Accounting at Seneca College and Dental Hygiene at George Brown. A Newmarket native and avid BMW enthusiast, Shelly she enjoys reading and spending time with family and friends.

Tonley  Lau
Tonley Lau
Financial Services Manager – New Vehicles

Tonley has always liked cars, and loved “Herbie the Love Bug” when younger. He studied business at the Lee Wei Lee Technical Institute in Hong Kong, and started his automotive career in 2011, after working various roles in operations and sales in the freight, transportation, and logistics business. He enjoys listening to music (jazz and boas nova are his favourites), watching movies, and playing golf. Tonley lives in Richmond Hill and speaks Cantonese and Mandarin.Tonley has always liked cars, and loved “Herbie the Love Bug” when younger. He studied business at the Lee Wei Lee Technical Institute in Hong Kong, and started his automotive career in 2011, after working various roles in operations and sales in the freight, transportation, and logistics business. He enjoys listening to music (jazz and boas no...Read MoreRead Less

Cecil  Thomas
Cecil Thomas
Finanical Services Manager – Pre-Owned & MINI

Cecil worked in the life insurance and financial products industry for 19 years, after studying in Jamaica, and a friend who knew of his sales background insisted he should try the automotive business in 1997. He hasn’t looked back since, and has developed a strong affinity for the brand and the driving dynamics. Outside of work, he enjoys watching horse racing and playing soccer. Cecil lives in Markham.Cecil worked in the life insurance and financial products industry for 19 years, after studying in Jamaica, and a friend who knew of his sales background insisted he should try the automotive business in 1997. He hasn’t looked back since, and has developed a strong affinity for the brand and the driving dynamics. Outside of work, he enjoys watchi...Read MoreRead Less

Jocelyn Chen
Jocelyn Chen
Financial Services Manager – New Vehicles

Jocelyn has worked in the automotive business since 2014 – and pursued it from the start since her main interest has always been cars. She joined Pfaff, attracted by company’s reputation in the community. She loves swimming and travelling. She lives in Richmond Hill and speaks Mandarin.

Clive Zhang
Clive Zhang
Financial Services Manager

Mac Shen
Mac Shen
Sales Manager

Mac started his career in the automotive industry in 2007 at a local Mazda dealership where he quickly became a top performer. Soon after he took a position of a General Sales Manager at a Nissan dealership where he worked for 9 years. In 2016 Mac joined Pfaff BMW team as a New Car Sales Manager. He holds a Bachelor’s degree in Business from East China University of Science and Technology in Shanghai. BMW has always been his number one premium brand and X5 model is his favourite. Mac is very passionate about new technologies. In his free time he enjoys watching movies and travelling with his family. He’s also a proud cat owner. He lives in Markham and speaks fluent MandarinMac started his career in the automotive industry in 2007 at a local Mazda dealership where he quickly became a top performer. Soon after he took a position of a General Sales Manager at a Nissan dealership where he worked for 9 years. In 2016 Mac joined Pfaff BMW team as a New Car Sales Manager. He holds a Bachelor’s degree in Business from East...Read MoreRead Less

Lance Tan
Lance Tan
Sales Manager

Johnny Forgione
Johnny Forgione
Sales Manager

Johnny has been part of the Pfaff family from the start, having started parking and detailing cars at the company’s Newmarket facility in 1999. With a degree in automotive marketing from Georgian College, he has worked for various Pfaff businesses in a number of different roles.

Justin  Ni
Justin Ni
BMW Canada Gold Sales Master

Sammy  Au
Sammy Au
BMW Canada Silver Sales Master

Sammy has worked with automobiles his entire professional life. He studied business administration and at at Concordia University in Montreal before he moved to Toronto in 2005. His favourite BMW model is the 2018 BMW M5 with M xDrive. A resident of Thornhill and fluent in Cantonese and Mandarin. Sammy is an avid golfer, he also loves playing soccer and tennis.Sammy has worked with automobiles his entire professional life. He studied business administration and at at Concordia University in Montreal before he moved to Toronto in 2005. His favourite BMW model is the 2018 BMW M5 with M xDrive. A resident of Thornhill and fluent in Cantonese and Mandarin. Sammy is an avid golfer, he also loves playing socce...Read MoreRead Less

Albert  Holtzman
Albert Holtzman
BMW Canada Silver Sales Master

Terry  MacKay
Terry MacKay
BMW New Car Specialist and BMW i Agent

Terry was a stay at home mom for about 10 years, and worked part time in the interior decor and modelling/acting industries before being hired by a car dealership in April 2004. Within three years, she had become a top performer, and sought to move up to a luxury brand, joining BMW Markham in 2007. She studied public relations at Mount Royal College in Calgary, and also won the Miss Calgary and Miss Canada pageants – and was a runner-up in Miss Universe! After having three children, she went back to school and got her certificate in interior decorating from Seneca. Outside of work, she enjoys travelling, the beach, cooking, gardening, home improvements, music, and hanging out with friends. Terry lives in Aurora.Terry was a stay at home mom for about 10 years, and worked part time in the interior decor and modelling/acting industries before being hired by a car dealership in April 2004. Within three years, she had become a top performer, and sought to move up to a luxury brand, joining BMW Markham in 2007. She studied public relations at Mount Royal Colleg...Read MoreRead Less

Jason  Lin
Jason Lin
BMW New Car Specialist

Pirout  Mohammadi
Pirout Mohammadi
BMW New Car Specialist / Fleet Manager

Pirout has worked in the automotive business since 2005, working with multiple brands, and joined the Team at BMW Marhkam in 2009. He studied Computer Programming at Senece College, and has been a BMW enthusiast for as long as he can remember. Outside of work, he enjoys spending time with family and friends. Pirout lives in Newmarket.

Joseph  Ling
Joseph Ling
BMW New Car Specialist

Joseph ran his own business in Hong Kong, before starting his career in the automotive business in July 1997. He enjoys all kinds of sport – especially running marathons and swimming – and speaks Italian, Mandarin, and Cantonese. He lives in Toronto.

George  Li
George Li
BMW New Car Specialist

George studied business administration at Seneca College, and sold wireless devices before being referred by one of his customers to an automotive job in 2006. He joined the BMW Team in 2012. He loves it when clients refer their friends and family to purchase a vehicle at the dealership due to the service they have provided. George lives in East Gwillimbury, where he enjoys renovating his house, snowboarding, and cooking. He speaks Cantonese and Mandarin.George studied business administration at Seneca College, and sold wireless devices before being referred by one of his customers to an automotive job in 2006. He joined the BMW Team in 2012. He loves it when clients refer their friends and family to purchase a vehicle at the dealership due to the service they have provided. George lives in East Gw...Read MoreRead Less

Jack  Yue
Jack Yue
BMW New Car Specialist

While he was working as a water tank sales representative, one of Jack’s friends referred him to a car sales position in 2012, and he hasn’t looked back since. He studied economics at York University, and has always had an interest in vehicles, and especially BMW. Outside of work, he loves to spend time with his family, being a good father and husband, as well as travelling and playing basketball. Jack speaks Mandarin and lives in Vaughan.While he was working as a water tank sales representative, one of Jack’s friends referred him to a car sales position in 2012, and he hasn’t looked back since. He studied economics at York University, and has always had an interest in vehicles, and especially BMW. Outside of work, he loves to spend time with his family, being a good father and ...Read MoreRead Less

Michelle  Fung
Michelle Fung
BMW New Car Specialist

Michelle developed an interest in cars at a very young age, reading car magazines and brochures. She studied architecture and fine art history at the University of Toronto, and worked at a high end custom retail fixtures manufacturers as a drafter/detailer before moving into automotive in 2011. She enjoys cycling and fishing in the summer, and snowboarding in the winter. Michelle lives in Markham and speaks Cantonese.Michelle developed an interest in cars at a very young age, reading car magazines and brochures. She studied architecture and fine art history at the University of Toronto, and worked at a high end custom retail fixtures manufacturers as a drafter/detailer before moving into automotive in 2011. She enjoys cycling and fishing in the summer, and snow...Read MoreRead Less

Yoyo Jiang
Yoyo Jiang
BMW New Car Specialist

Grace Cao
Grace Cao
BMW New Car Specialist

Grace has been in the retail automotive business since 2012. An avid BMW enthusiast, she had been looking for the right opportunity to enter the industry, and when the opportunity at BMW Markham became available, she immediately took a leap of faith an immersed herself into the brand. BMW 4 Series Convertible has always been her dream car. In her free time Grace enjoys cooking. She lives in Markham and speaks Cantonese, Mandarin and English. Grace has been in the retail automotive business since 2012. An avid BMW enthusiast, she had been looking for the right opportunity to enter the industry, and when the opportunity at BMW Markham became available, she immediately took a leap of faith an immersed herself into the brand. BMW 4 Series Convertible has always been her dream car. In her f...Read MoreRead Less

Owen Gong
Owen Gong
BMW New Car Specialist

Vivian Li
Vivian Li
BMW New Car Specialist

Christopher Hamlin
Christopher Hamlin
BMW New Car Specialist

Emma Zhang
Emma Zhang
BMW New Car Specialist

Daisy Lin
Daisy Lin
BMW New Car Specialist

Justin  Behrns
Justin Behrns
Pre-Owned Sales Manager

Justin studied business administration at Seneca College, and started his own successful wholesale company in 2004 before joining the BMW Markham Team. He bought and modified his first vehicle, and his passion for cars never left him; in addition to that, he enjoys fishing, hockey, and working out. Justin lives in Richmond Hill.

Steve  Choi
Steve Choi
Pre-Owned Sales Manager

Nasir  Ahmadi
Nasir Ahmadi
BMW Gold Sales Master – Canada

Nasir developed an interest in cars when he was a teenager, and worked in his father’s business. He studied in Kabul, Afghanistan, where he finished college and then university, studying Farsi and Dari literature. He moved to Canada in October 1989, and worked at Payless Shoes and Brown’s before starting his automotive career in 1994 at a used car dealership. Nasir speaks Farsi, Dari, Pashto, German, and Urdu, and lives in Richmond Hill.Nasir developed an interest in cars when he was a teenager, and worked in his father’s business. He studied in Kabul, Afghanistan, where he finished college and then university, studying Farsi and Dari literature. He moved to Canada in October 1989, and worked at Payless Shoes and Brown’s before starting his automotive career in 1994 at a used ...Read MoreRead Less

Sam  Saeed
Sam Saeed
BMW Pre-Owned Specialist

It has always been Sam’s passion to know more about cars, and in 2004, he took advantage of the opportunity to work as a marketing manager for a used car dealership, and became familiar with many luxury brands. Since then, he has gained experience in sales, marketing, advertising, and preparing vehicles for sale. Sam joined the team at BMW Markham in 2014. He received a bachelor’s degree in administration from Tehran Azad University and also has a certificate in business information technology at Scarborough Training Centre. Outside of work, he’s a sports guy, enjoying basketball, swimming, and the gym. Sam speaks Persian and Urdu, and lives in Richmond Hill.It has always been Sam’s passion to know more about cars, and in 2004, he took advantage of the opportunity to work as a marketing manager for a used car dealership, and became familiar with many luxury brands. Since then, he has gained experience in sales, marketing, advertising, and preparing vehicles for sale. Sam joined the team at BMW Markha...Read MoreRead Less

John  Cheung
John Cheung
BMW Pre-Owned Specialist

John has been a car fanatic since he was young. He studied computer programming at Centennial College and worked as a computer technician before deciding to follow his passion for cars in 2003, when he started as a lot attendant at used car dealer – and hasn’t looked back since. John continues to enjoy working on his own car, as well as doing renovations around the house. He speaks Mandarin and Cantonese, and lives in Markham.John has been a car fanatic since he was young. He studied computer programming at Centennial College and worked as a computer technician before deciding to follow his passion for cars in 2003, when he started as a lot attendant at used car dealer – and hasn’t looked back since. John continues to enjoy working on his own car, as well as doing r...Read MoreRead Less

Harsh  Thakkar
Harsh Thakkar
BMW Pre-Owned Specialist

Taha  Hayat
Taha Hayat
BMW Pre-Owned Specialist

Ragavan Subramaniam
Ragavan Subramaniam
BMW Pre-Owned Specialist

Josh  Voicey
Josh Voicey
Pre-Owned Coordinator

Akbar Khan
Akbar Khan
Pre-Owned Administrator

Akbar received his BComm in Business Management from Ryerson University, and began working immediately at BMW Markham as a sales assistant before moving up to his current role. He’s long been interested in BMW vehicles, and also enjoys travelling and food outside of work. He has been living in Markham for over 20 years, and speaks Urdu.

Rohan  Beersa
Rohan Beersa
Service Manager

Rohan has been working in the automotive industry for over 20 years, and has always had an interest in vehicles. He bought his first car at age 15 and has modified every car he has ever owned. He studied accounting at York University, and enjoys spending time with his wife and children, playing golf, and fishing. Rohan lives in Innisfil.

Keith  Cheng
Keith Cheng
Assistant Service Manager

Andrew  Mak
Andrew Mak
Service Consultant

Kennard  Chan
Kennard Chan
Service Consultant

Antonio  Leung
Antonio Leung
Service Consultant

Antonio couldn’t wait to get his driver’s license, having been interested in vehicles since he was young. He originally wanted to be a technician, but decided to become a service advisor in 2008, and has also worked as a salesperson and assistant service manager. He joined the team at BMW Markham in 2011. Antonio studied computer programming at Centennial College, and spent many years as a computer technician. He lives in Markham, and enjoys driving, walking with his dogs, and playing with his young family; he speaks Cantonese and Mandarin.Antonio couldn’t wait to get his driver’s license, having been interested in vehicles since he was young. He originally wanted to be a technician, but decided to become a service advisor in 2008, and has also worked as a salesperson and assistant service manager. He joined the team at BMW Markham in 2011. Antonio studied computer programming at...Read MoreRead Less

Yong  Guan
Yong Guan
Service Consultant

Bobby  Chan
Bobby Chan
Sevice Consultant

Kevin  Dowswell
Kevin Dowswell
Sevice Consultant

Iriana Palomares
Iriana Palomares
Appointments Coordinator

Peter  Blesse
Peter Blesse
Shop Foreman

Dino  Furgiuele
Dino Furgiuele
Parts Manager

Johnny  Cicero
Johnny Cicero
Assistant Parts Manager

In 1998, Johnny applied for a parts driver job at a GM dealership, and moved up to the parts counter and wholesale; he worked there for 7 years before joining BMW Markham in 2005, where he worked in shipping, wholesale, inventory management, and finally assistant parts manager. He has always had a passion for cars, and also enjoys spending time with his family (they have four boys), watching racing and hockey, and building. Johnny speaks Italian and lives in Newmarket.In 1998, Johnny applied for a parts driver job at a GM dealership, and moved up to the parts counter and wholesale; he worked there for 7 years before joining BMW Markham in 2005, where he worked in shipping, wholesale, inventory management, and finally assistant parts manager. He has always had a passion for cars, and also enjoys spending time wit...Read MoreRead Less

Robert  Morra
Robert Morra
Parts Consultant

John  Traiforos
John Traiforos
Parts Consultant

John’s first job in the industry was as a driver at a GM dealership in the late 1990s; he worked his way up through numerous positions to where he is today. Prior to that, he attended St. Clair Community College in Port Huron, Michigan, on a baseball scholarship while majoring in accounting, and also studied at Salem-Teikyo University in Salem, West Virginia. John has always had an interest in cars, and outside of work, he enjoys baseball and fishing. He lives in Scarborough and speaks Greek.John’s first job in the industry was as a driver at a GM dealership in the late 1990s; he worked his way up through numerous positions to where he is today. Prior to that, he attended St. Clair Community College in Port Huron, Michigan, on a baseball scholarship while majoring in accounting, and also studied at Salem-Teikyo University in Salem, W...Read MoreRead Less

Sheila  Mistry
Sheila Mistry
Lifestyle & Accessories

Sheila grew up with a passion for vehicles thanks to her father and brother working as aircraft and Formula 1 engineers. She worked for Peugeot in the UK, and also managed a women’s clothing store before entering the car business in 2008. She loves to cook, and spend time with her friends and family. Sheila speaks Gujarati and lives in Markham.