Why Buy From Pfaff

The Pfaff Difference

Since 1964, Pfaff has been committed to providing honest customer service that serves you, the customer. We know your time is valuable, and we've worked hard to make car buying as fast, simple, and transparent as possible.

Our Best Price First

Fair market pricing for our new and pre-owned vehicles.

No Hidden Fees

Everything in plain sight.

No Being Passes Around From Associate to Associate

You'll deal with just one salesperson for the entire buying process. Save time and stress - and hit the road faster.

Shop Online 24/7

We operate on your schedule. Browse inventory, get accurate pricing and payments, and initiate or complete your purchase wherever you want, whenever you want.

Money Back Guarantee

There's no way to buy the wrong car from Pfaff. With our three-day, 300-km money-back guarantee on in-stock vehicles and 30-day, 1,500-km exchange policy on pre-owned vehicles, you have the ultimate in peace of mind.

We have always been asked to fill out these surveys every time we get a new vehicle; and the common practice has always been for the rep to bribe or remind us to give them a 10/10 when we do a survey, we didn't mind, the experiences weren't horrible, and we guessed their livelihood depended on these surveys; but honestly, if those guys have been getting 10/10, George and everyone we came across in this dealership, and very importantly, the decision makers at the top all deserve a 20/10. We have never, ever had such a pleasant experience shopping for a vehicle. There is no doubt you guys have won at least a family's worth of customers, and I promise you that this will spread. The "Best Price, Negotiation Free" strategy should be an industry standard! Bravo to whoever came up with this!

Linda

We had a great experience, it felt as if we were not in a car dealership. Kudos to this new way/experience of shopping for a car. After leaving the dealership we felt the sales rep was honest and listened to what we were looking for. He was very patient and we never felt being intimidated and rushed as how traditional car dealership tactics. There is no need for haggling. One happy customer here.

Joyce

*Offer stands for 10 days or 1,000 kilometres.

**Pfaff offers a 3-day/300 KM money-back guarantee on all vehicles and a 30-day/1,500 KM exchange policy on all pre-owned vehicles. Mileage and model restrictions apply.